Returns & Refunds

Return & Refund Policy

At KitchenX, we want you to shop with confidence. If you're not completely satisfied with your purchase, we're here to help.

30-Day Free Returns

We offer 30-day free returns on eligible items. To qualify, products must be returned in their original condition with all original packaging and proof of purchase.

Order Cancellation

Orders may be cancelled before they are processed or shipped for a full refund. Once an order has shipped, you may still return it within our 30-day return period.

Refunds

After we receive and inspect your returned item, your refund will be issued to your original payment method within 5–10 business days.

Non-Returnable Items

The following items are not eligible for return:

  • Personalized or custom-made products

  • Items damaged through misuse or unauthorized modifications

Contact Us

If you have any questions about returns or refunds, please contact our support team.

Email: support@kitchenx.com